Tag Archives: Music

…And speaking of Music: David Byrne’s “How Music Works”

Son Neil gave me a genius Father’s Day gift: a set of audiobooks, including David Byrne’s “How Music Works”. The book, by the former Talking Heads frontman, is a thoughtful and thought-provoking analysis of how music and people interact, how the business of music is changing, and how technology has shaped music production and recording. He weaves his own experiences writing songs, recording, and performing with Talking Heads, as well as his myriad solo projects.

Byrne’s influences are widespread–sometimes almost bafflingly so–and his career has bounced from minimalist art-pop to afro-cuban-infused dance music to full-blown Latin salsa/cumbia band/singer albums that had to have left more than a few fans of his previous work scratching their heads. That said, he clearly knows his music, and he’s had a lot of time to think about it.

One of the things Byrne has going for him is that–though highly intellectual–he mostly avoids the trap of lecturing the audience about the correct social and political points of view, preferring to ask pointed questions instead of merely browbeating the audience into accepting his views. He’s also fairly objective about the mechanics of the recording industry’s various profit-sharing schemes–warning about the dangers of certain recording contract and advance arrangements, while acknowledging that there are trade-offs in regard to promotional budgets and marketing exposure. In short, that the record business is actually a business, with all sides needing to see advantage in an arrangement in order to succeed. It’s not solely comprised of noble musicians and greedy record company executives–a cartoon view espoused by too many others.

That said, he does allow flashes of anger to color his commentary from time to time, and clearly sees the usual suspects: Bush and Cheney, as horrific people for doing the things that he silently accepts–if a little uncomfortably–from his new hopebringer Obama. He also singles out liberal bete noir David Koch as an awful person for…contributing to the funding of an art center–to his mind, an act of expiation for the moral sins of… he never says. It must be assumed that the crime Koch must be assumed to be atoning for is that of being David Koch. Still, Byrne avoid the sort of long tirades that would turn a musical treatise into a political one, and manages to preserve for the most part, the observational tone of the book.

Byrne comes off as generally insightful, but there are a few suspect bits (were disco mixes actually specifically mixed to sound good on amyl nitrate?) and he credits the “disco sucks” feeling on anti-gay and anti-black sentiment on the part of traditional rock and pop crowds. I have a far less sinister explanation from my personal experience as a teen at the time in question. The modern racism/homophobia explanation is revisionist nonsense. None of the people I knew were the slightest bit concerned with it being “black music” and most of us didn’t really know what gay was–much less have a phobia of “gay music”.  We simply didn’t want to have to look like idiots trying to dance in front of girls.

Sure, most of us jeans-and-t-shirted young men could emphatically head-bob and even do a slow foot shuffle when we were really getting into the latest Led Zep or Van Halen tune, but the idea of having to bust out some sort of shiny clothes and play Jr. John Travolta on the dance floor was frankly terrifying to us. Girls will  happily dance to anything (and look great doing it), but competing in this brave new musical arena involved a host of new skills that few of us were equipped for, and at which we knew we were unlikely to succeed.

We welcomed disco about as much as union auto assemblers welcomed industrial robots. And the auto assemblers wouldn’t have to face the additional humiliation of having the girls they’d been oogling laughing at them, then going home with the robot. Little wonder that the idea of slam dancing or headbanging seemed infinitely preferable to many of us. There’s no need to invent a motive of racism or homophobia for male teens, when sheer terror of looking bad in front of girls was a near universal phenomenon of the times.

Home Studio Housecleaning Heck and Terrible Tech Support

Since I’ve recently left my job as UX Practice Area Lead for Slalom Consulting, I decided to use some of the three or four hours I’m no longer spending driving back and forth to San Francisco every day toward more creative endeavors. Specifically, I decided it was well past time to revitalize the home recording studio I first built in the early 1990s, but which has seen precious little use as such in recent years.

The good news is that the drums, guitars, wires, and amps have weathered the test of time more or less unscathed. The real problem is that everything electronic has more or less gone obsolete in just a few short years since my last abortive effort to update things.

Some of this was to be expected: my proudly blinking rack of digital signal processing effects had already been consigned to back-up duties a decade earlier when digital signal processing software plugins became the norm. Likewise, the PCI-based Mac at the heart of my recording system was long ago replaced by a PC that was approximately 20 times its speed…only to have that in turn replaced by a lithe MacBook Pro. With those changes came hundreds of dollars of necessary upgrades to software, along with endless hours of driver installations, software activations, and more.

Where I stepped deep into the suck however, was with the expensive gear I’d bought just three years ago to run audio and MIDI signals. Both devices turned out to be complete lemons: and are now obsolete or malfunctioning, and the manufacturers seem determined to add to the damage with terrible technical support policies.

Most vexing of the two device was my M-Audio Fast Track Ultra, a device which is used to record and playback multiple channels of digital audio at once–the heart of a modern recording project. I’d used the device just a couple of times before on some podcast-style projects in my office, and was really looking forward to finally hooking it up to my downstairs recording setup. But no sooner was it racked up and powered on in my studio, than it started emitting a steady “pop-pop-pop-pop” and blinking all its console lights every half-second in a mad digital version of a grand mal seizure.

Sadly, this appears to be a known manufacturing defect with this device, as a notorious YouTube video and numerous exasperated support threads acknowledge. (To see how widespread the defects with this unit are, check out eBay’s listings for the device: there are far more broken ones for sale than working ones).

Almost as disappointing was the saga of the MidiMan MidiSport 8×8 controller I bought in 2007 to replace my aged Opcode Studio 5 MIDI Interface. Having suffered through the endless workarounds required to adapt the ancient serial standards and drivers for that older piece of gear, I’d been relieved that the new controller would use the familiar USB interface, thus ensuring a long life of compatibility for the undemanding task of spitting out MIDI note messages to my rack of vintage synths and samplers.

Unfortunately, that “long life of compatibility” was to be measured in hamster years. It turns out that the MidiSport interface I bought was incompatible with the USB 3.0 ports on my MacBook Pro. “Not to fear!” I thought, as I whipped out the USB 2.0 hub I’d used to solve a similar compatibility issue with guitars in Rocksmith recently. Only then did I also learn that the MidiSport is possibly the only USB device I’d ever heard of that is incompatible with the use of USB hubs(!). Oh yeah, and it’s incompatible with Mac OS 10.9 (“Mavericks”).

I later learned that MidiMan had been retired as a brand, and was actually owned by…M-Audio(!) M-Audio, in turn was sold in 2012 to InMusic, although some of the software (such as ProTools) and audio hardware (my forlorn Fast Track Ultra) were taken on by Avid.

“But heck, at least I’ll call tech support to ask them if they’re planning an update” I thought as I stared forlornly at my persistently blinking Fast Track Ultra and my never-to-blink-under-any-circumstances MidiSport 8×8. “I mean, they can’t just leave folks stranded, since these are mainstream prosumer interfaces bought by thousands of musicians–most of which use Macs, and most of those who’ve probably taken Apple up on their free upgrade to Mavericks. If they don’t have an upgrade out yet, it’s probably in the works…”

If only.

When you’ve blown several hundred dollars on hardware that’s gone obsolete or malfunctioning a very  few of years later, it turns out that there’s one trick that a truly determined company can use to make your life even more miserable than abandoning you with a useless product. That trick, my friends, is to refuse to pick up the phone or answer your emails unless you’ve paid an additional fee for the privilege of receiving technical support for your product.

Avid–who now owns the M-Audio sound hardware products including Fast Track Ultra, calls their tech support their “Customer Success Department”. This “Success Department” has a nearly impenetrable phone tree which screens away all who don’t have a “valid support subscription”, although they helpfully direct you to their online webstore where you can purchase a “one-time support code” to get a single question answered–for prices ranging from $14.95 to $79.95 depending on the product. Yes, to even ask if they knew why my interface was malfunctioning, they wanted me to pay an additional $14.95.

After an hour of hunting around and waiting, I did actually manage to contact the hardware repair department of Avid without paying extra for the privilege. It was little use, though, as they told me that the hardware repair to fix my defective unit would cost nearly was much as the original unit–with no guarantee that the underlying defect would be addressed.

Dejected, I tried one last desperate phone call to the folks who now owned the future of my MidiSport. They just call their technical support department the “technical support department”, but after another phone tree, I was told that if I wanted to actually talk to their technical support, I’d need…you guessed it… to buy a support incident or contract.

I hung up.

My obviously hardware-defective Fast Track Ultra is now in my office garbage can, since I can’t bring myself to inflict it on others–even for the sake selling it for parts.

My MidiSport 8×8 will be on eBay within the hour. I hope I manage to reclaim at least a few of the dollars from that lost investment selling it to a person with an older computer and a lot of MIDI gear.

And after a big dent to my credit card (and a lot of calls to confirm compatibility with the manufacturer), I’m going to try it all again with a new set of interfaces from MOTU. Wish me luck…

…I have a feeling I’ll need it.